配送ポリシー

Our couriers are currently experiencing delivery delays due to a high volume of parcels in their network, along with new safety measures to protect their people and customers. Further to this, delays are also occurring as there are fewer domestic flights, international delays, and increased volumes as more people start shopping online. 

Orders placed before 9am are shipped the same day, any orders after 9am are shipped the following day. Shipping carrier AUSTRALIA POST, Standard Shipping (Within metropolitan Victoria: 2 to 3 Business Days)(Other States Metropolitan: 3 to 4 Business Days)(Country locations up to 6 business Days)

Free AUS shipping for orders over $50 (after any discounts or vouchers are applied).

Standard Shipping

Standard Shipping $6.95

Express shipping $9.95

Free Shipping over $100.00

Shipping Costs are based on Weight Australia Wide.

All international orders are charged shipping based on location and weight, as automatically calculated by our overseas couriers.

INTERNATIONAL SHIPPING

If your country is not shown in the drop-down box you may contact us directly on team@brothandco.com.au and we shall endeavour to meet your needs.

We use several couriers for domestic postage. Australia Post is our preferred courier for most postage for outer lying and regional areas. We freight based on the best service in your area.

DELIVERY

Signature on delivery is required for all parcels. If the delivery address is unattended or someone is unable to sign for the parcel, a calling card will be left with instructions for you to have your parcel redelivered or to collect your parcel from your nearest authorised center. If you wish to leave your parcel unattended please send us an email team@brothandco.com.au

CURRENCY

All prices are listed and charged in Australian Dollars (AUD).

We only use the fastest and safest forms of online payment. Our payment options are Paypal, credit card, AfterPay and PayItLater. 

OTHER IMPORTANT INTERNATIONAL SHIPPING INFO

You may have to pay import taxes and/or customs duties. You may also be required to pay a brokerage (handling) fee for the international shipment. These charges are separate from your shipping charge and you will be billed directly for them in your home country. These charges are determined by the courier, taxation laws in your delivery country and other customs charges. Due to different customs laws it is important for you to become familiar with Customs policies for your specific country before ordering to avoid delays and returns.